Frequently Asked Questions
Everything you need to know about your Diesel shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all items purchased on our official store, provided they are in their original condition with all tags attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your region.
Are Diesel products covered by a warranty?
Yes, our watches and jewelry are covered by a 2-year limited warranty against manufacturing defects from the date of purchase.
How should I care for my Diesel denim?
To maintain the quality and wash of your denim, we recommend washing them inside out at low temperatures and avoiding the use of a tumble dryer.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.